TRAINING PROGRAM FOR PROFESSIONAL SECURITY AND SAFETY EMPLOYEES
Price on demand.
TRAINING CONTENTS
QUALIFACTION LEVEL 1
1. Law
- Arrest & detention procedures
- Use of force & self-defense laws
- Legal requirements for search operations
- Handling witnesses & providing testimony
2. Data protection
- Data breach response & reporting procedures
- Secure data disposal & destruction methods
- Managing data access & permissions
- Handling data subject access requests
3. Civil code
- Resolving conflicts through mediation & negotiation
- Understanding liability & negligence concepts
- Legal aspects of property protection
4. Forbidden and Dangerous goods
- Transporting & handling hazardous materials
- Identifying counterfeit or illegal goods
- Procedures for reporting suspicious packages or substances
5. Basics of weapons and IED
- Recognizing different types of firearms & capabilities
- Safety protocols for handling & storing weapons
- Identifying common components of IED´s
6. Accident prevention for security and surveillance services
- Conducting risk assessments & safety audits
- Creating safety guidelines & protocols
- Implementing ergonomics & workplace safety measures
7. Basics of interacting with people, particularly behavior in dangerous situations, de-escalation techniques in conflict situations and intercultural competence with special attention to diversity and social variety basics
- Cultural awareness & sensitivity training
- Handling aggressive behavior & crowd control
- Effective communication during emergencies
8. Basics of Security technology
- Integrating security technology with physical patrols
- Different types of security technology
- Modern security technology solutions
9. Basics of First Aid
- Specific injuries (e.g. burns, fractures,…)
- Handling medical emergencies related to drugs or alcohol
- Environmental hazards (e.g. heatstroke, hypothermia,…)
10. Basics of Fire prevention and Fire fighting
- Fire safety drills & evacuation exercises
- Firefighting equipment maintenance & inspection
- Fire safety in specific environments (e.g. industrial settings, high-rise buildings,…)
QUALIFICATION LEVEL 2
1. Basics of leadership
- Leadership styles & application in security settings
- Effective decision-making & problem-solving as a leader
- Building & leading cohesive security teams
- Motivation & communication techniques for security personnel
2. Basics of Mission Planning
- Conducting risk assessments for security missions
- Developing mission objectives & goals
- Resource allocation & logistical planning for security operations
- Contingency planning & adapting to changing situations
3. Basics of Emergency Management
- Incident command system & emergency response structure
- Coordination with external emergency response agencies
- Crisis communication & public relations during emergencies
- Post-incident analysis & lessons learned
4. Basics of Conflict Management
- Training & development programs for security officers
- Performance evaluation & feedback
- Employee motivation & retention strategies
5. Basics of Conflict Management
- Understanding the nature of conflicts & their resolution
- Mediation & negotiation techniques for resolving disputes
- Dealing with difficult individuals & aggressive behavior
- Conflict de-escalation in high-stress situations
6. Advanced Security Technology
- Surveillance & monitoring systems
- Access control solutions & biometric authentication
- Integration of AI & analytics in security technology
- Cybersecurity for advanced security systems
7. Advanced First Aid
- Advanced life support techniques (e.g. intubation,…)
- Specialized injuries (e.g. head trauma, spinal injuries,…)
- Mass casualty incident management & triage
- Providing first aid in high-risk environments
8. Advanced Fire Prevention and Fire Fighting
- Advanced firefighting techniques
- Fire safety for hazardous materials & chemical storage
- Designing & implementing fire prevention programs
9. Self Defense Training
- Advanced self-defense techniques
- Weapon retention & disarming techniques
- Tactical considerations in self-defense scenarios
- Legal aspects of self-defense in different jurisdictions
QUALIFICATION LEVEL 3
1. Advanced Leadership
- Transformational leadership & leading through change
- Strategic planning & vision development
- Ethical leadership & decision-making in complex situations
- Mentoring & developing the next generation of security leaders
2. Advanced organizational and personnel management
- Organizational behavior & culture in security agencies
- Performance management at an organizational level
- Workforce planning & talent acquisition strategies
- Succession planning & career development for security personnel
3. Advanced Panic and Emergency Management
- Managing panic & emergency situations as a leader
- Strategies for resolving panic situations
- Addressing systemic issues that contribute to panic
4. Advanced Conflict Management
- Managing conflicts between teams or departments
- Strategies for resolving conflicts involving multiple stakeholders
- Addressing systemic issues that contribute to conflicts
- Restorative justice practices in conflict resolution
5. Basics of designing Security Concepts
- Conducting comprehensive security assessments
- Developing customized security solutions for different environments
- Integrating physical, personnel & technological security measures
- Risk-analysis & cost-benefit considerations in security planning
6. Basics of business administration in the security sector
- Financial management
- Legal & regulatory compliance
- Contract management & negotiation skills
- Marketing & business development strategies
7. Tactical Teamwork
- Coordination & communication among tactical teams
- Planning & executing tactical operations
- Multi-agency & inter-departmental teamwork
- After-action reviews & continuous improvement in tactical operation
8. Leading under stress
- Stress management techniques for leaders
- Decision-making under pressure & time constraints
- Leading during crisis situations & emergencies
- Supporting the well-being of team members in high-stress environments
9. Customer Care and Support
- Providing excellent customer service
- Addressing customer concerns & complaints effectively
- Building positive relationships with clients
- Customer-focused problem-solving & conflict resolution
10. Basics of Quality Management
- Implementing quality assurance & control measures
- Developing & maintaining quality standards
- Monitoring & evaluating performance metrics
- Continuous improvement
YOU NEED MORE INFORMATION?
We will gladly advise you for free!
Your contact person
Mr. Manuel Rettinger
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