The intention of the training is to involve the experience and knowledge of the participants by both lessons prepared and delivered through a well experienced expert and work in working groups to give them the opportunity to also talk about their professional experience. The trainer is providing in-depth information; however, the participants have the chance to exchange experience and knowledge by working in teams.
At the end of the seminar, the participants have the possibility to assess and provide feedback on the modules and the procedure.

The goal of the seminar is that the participants are able to solve conflict situations in different ways, get a basic understanding for influences on the behaviour of the counterpart and get awareness for different signals / possible reactions while handling people.
Price on demand.